Loading
faq

Frequently Asked Questions

Products

Common questions on our products

How does a license work?

Licensing our products provide exclusive rights to our gaming and esports platform.

What are commercials for licensing?

Contact us to discuss pricing.

How many markets can I license your products?

You can license our products in as many markets as you require.

How long to does it take to get setup?

Once a license agreement is signed, it typically takes 2 to 3 weeks to get setup with your branded product. Depending on the complexity and customisation it can take longer.

Can we use our brand?

Absolutely! You choose your own brand with license on an exclusive basis. We can handle everything so you don't have to.

Support

How we support your services

What support is provided?

We provide full support for you with account management and localised support, during roll out and implementation of services.

What channels of support are available?

You are provided email, Slack and Skype support.

Is support included in licensing?

Yes, business hours with support channels included with a license.

Do you provide APIs?

Yes, our APIs can connect you to our gamification engine for subscription and member management. You can also connect to our user engagement and analytics API.

Other

Further things

Do you have other products?

We have two core products. We will continually update our gaming platforms.

Can you serve a large user base?

Yes. Our platform is highly performing and scalable. We work with growing communities of any size.

Are moderators and social media included?

Yes, all moderators and social media management is included with our product licensing.